Error Code
| Code | Description |
|---|---|
| 0 | Operation Successful |
| 403 | No Authorization |
| 500 | System Error |
| 10000000 | System Error |
| 10360008 | API User is not activated |
| 10360015 | This business line has no such operation right |
| 10360016 | The akid does not exist |
| 10360018 | The project does not exist |
| 10360026 | Signature Verification Failed |
| 10360067 | Change the second verification, the coin cannot be withdrawn within 24 hours |
| 10360100 | Admin forbids API calls |
| 10380000 | Operation Failed |
| 10380002 | Parameter Error |
| 10380003 | Duplicated Data |
| 10380007 | API service is not enabled |
| 10381200 | Wallet Creation Failure |
| 10381201 | Please reduce the number of wallet you want to apply |
| 10381209 | Not support this coin |
| 10381300 | Current number of addresses has reached the upper limit |
| 10381301 | Please reduce the number of addresses you want to apply |
| 10381302 | The number of addresses for a single application does not exceed 50 |
| 10381304 | Address application failed |
| 10381305 | Address verification check |
| 10381400 | The single withdrawal limit has been exceeded |
| 10381401 | The daily withdrawal limit has been exceeded Daily cycle: 00:00 to 23:59 UTC+0. |
| 10381402 | The weekly withdrawal limit has been exceeded Weekly cycle: Monday 00:00 to Sunday 23:59 UTC+0. |
| 10381403 | The monthly withdrawal limit has been exceeded Monthly cycle: 1st day of month 00:00 to last day of month 23:59 UTC+0. |
| 10381405 | Insufficient balance |
| 10381407 | Failed to create order |
| 10381408 | Incomplete Order Information |
| 10381410 | Withdrawal for Coin is restricted |
| 10381412 | The withdraw rate too big or too small |
| 10381413 | You are not able to do the full amount withdrawal |
| 10381414 | The order number is repeat |
| 10381415 | The withdraw amount must greater than 1 |
| 10381416 | The balance is not enough to advance the miner fee |
| 10381417 | Invalid memo format. Applicable for all chains that require a tag. Memo Format Requirements: - Cannot exceed 50 characters. - For TONCoin: Memo cannot contain spaces. - For XRP Chain: Memo must be an integer greater than 0 and less than 4294967296. - For STELLAR Chain: • If memo_type = MEMO_TEXT: Cannot exceed 28 characters.• If memo_type = MEMO_HASH: Cannot exceed 32 characters and must be a hexadecimal formatted string. |
| 10381418 | Withdrawal amount should be less than the minimum withdrawal amount, Click here to check more details |
| 10381420 | The number of destination addresses exceeds the limit |
| 10381500 | The recipient address is not within whitelist addresses |
| 10381502 | The contract address is not within whitelist addresses |
| 10381507 | Transfer to EOA address is not allowed |
| 10381600 | Business line does not exist |
| 10381601 | The current user is not associated with any business line |
| 10381602 | The business line is disabled |
| 10381700 | The business is frozen |
| 10382006 | Verification Failure |
| 10382017 | The order does not exist |
| 10384000 | This name already exists |
| 10384002 | Tag exceeds 250 characters |
| 10384304 | Source IP does not match IP whitelisting for the business line |
| 10386122 | Orders cannot be expedited |
| 10386123 | Expedite or Cancellation Rates Too Low |
| 10386124 | Orders cannot be canceled |
| 10388903 | The current currency is not tradable |
| 10389000 | Less than minimum withdrawal amount |
| 10389002 | Insufficient balance in trading account |
| 10389004 | Out of trading scope |
| 10389007 | Failed to create trade order |
| 10389008 | Price expired |
| 10389011 | Withdrawal is suspended on trading account |
| 10389012 | Deposit is suspended on trading account |
| 10389017 | Order cannot be cancelled |
| 10389018 | Trading function does not support this trading pairs |
| 10500001 | Trading pair not supported (OTC API endpoint error) |
| 10500002 | Payment wallet type not supported (OTC API endpoint error) |
| 10500003 | Receiving wallet type not supported (OTC API endpoint error) |
| 10500004 | Available trading credit limit exceeded (OTC API endpoint error) |
| 10500005 | Price deviation too large (OTC API endpoint error) |
| 10500006 | No matching wallet found (OTC API endpoint error) |
| 10500007 | Payment wallet balance insufficient (OTC API endpoint error) |
| 10500008 | Failed to get coin market price (OTC API endpoint error) |
| 10500009 | Receiving address secondary verification not completed (OTC API endpoint error) |
| 10500010 | Latest protocol not signed (OTC API endpoint error) |
| 10500011 | Wallet does not match the specified coin (OTC API endpoint error) |
| 10500012 | OTC receiving address is invalid (OTC API endpoint error) |
| 10500013 | On-ramp only supports USDT or USDC (OTC API endpoint error) |
| 10500014 | OTC has not configured receiving address for the coin and chain (OTC API endpoint error) |
| 10500015 | FLYWING is not available (OTC API endpoint error) |
| 10500016 | UKey secondary verification failed (Error will only be thrown on the web dashboard) |
| 20050002 | Integrated account unauthorized currency |
| 20050003 | Integrated account forbidden to withdraw |
| 20050005 | Integrated account withdraw condition not met |
| 20050007 | Integrated account digital assets withdraw limit |
| 20050008 | Integrated account fiat withdraw limit |
| 20050009 | Business line not open integrated account |
| other | Operation Failure |